Return & Exchange Policy

We carefully inspect every product before dispatch. However, if you receive a product that is damaged during transit, we're here to help.

We Accept Returns or Exchanges Only If:

• The product is received in a damaged condition.

To Request a Return or Exchange:

Please contact us within 48 hours of delivery with:

• Your order number
• Clear photos or videos showing the damaged product
• Photos of the packaging (if applicable)

Our team will review your request and respond as quickly as possible.

Conditions

• The product must be unused, unwashed, and in its original condition with all tags attached.
• Requests submitted after 48 hours of delivery may not be accepted.
• Once approved, we will arrange a replacement or exchange based on product availability.
• If the same product is unavailable, we may offer store credit or a refund at our discretion.

Non-Returnable Items

We do not accept returns or exchanges for:

• Incorrect size selection
• Change of mind
• Personal preference
• Color variation due to screen settings
• Products that have been worn, washed, altered, or damaged after delivery

For any assistance, please contact our customer support team.

Email: queenssclothing@gmail.com

Phone: +91 9820663304